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Privacy Policy

Privacy Policy

Effective Date: 22/04/2025

At Island Biscuits, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website, https://islandbiscuits.co.uk, or interact with our services.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, mailing address, or other similar contact details.

  • Usage Data: Information about how you interact with our website, such as IP address, browser type, device information, pages visited, and time spent on those pages.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our site.

  • Payment Information: If you make purchases, we collect payment details such as billing address and related transaction data. Payments are processed by third-party providers.

  • Communication Data: Records of any communication you send to us, including customer support inquiries or feedback.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Improve Our Services: To operate, maintain, and enhance the functionality of our website.

  • To Process Transactions: To handle payments and send confirmations and invoices.

  • To Communicate with You: To respond to your inquiries, provide customer support, or send promotional offers (with your consent where necessary).

  • To Personalize Your Experience: To tailor content, advertising, and promotions based on your preferences and interactions.

  • To Comply with Legal Obligations: To fulfill legal and regulatory requirements and respond to lawful requests.

3. Sharing Your Information

We may share your personal information in the following situations:

  • Service Providers: With third-party service providers who assist us with business functions such as payment processing, email communication, and website hosting.

  • Legal Compliance: To comply with legal obligations or when disclosure is necessary to protect our rights or prevent harm.

  • Business Transactions: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.

  • With Your Consent: When you have given us explicit permission to share your information.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmitting data over the internet or storing data electronically is completely secure.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interaction with our website and to enhance your browsing experience.

6.1. What Are Cookies?

Cookies are small text files stored on your device that allow us to recognize your browser and track usage patterns.

6.2. Types of Cookies We Use

  • Essential Cookies: Necessary for the operation of the website.

  • Performance Cookies: Help us understand how visitors interact with the website.

  • Functional Cookies: Provide a more personalized experience.

  • Targeting/Advertising Cookies: Deliver personalized advertisements based on your browsing behavior.

  • Social Media Cookies: Set by third-party social media platforms to allow content sharing.

6.3. Managing Your Cookie Preferences

You can manage your cookie preferences through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.

6.4. Consent to Cookies

By continuing to use our website, you consent to our use of cookies and similar tracking technologies as described in this Privacy Policy.

7. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: The right to request a copy of the personal data we hold about you.

  • Correction: The right to request the correction of any inaccurate or incomplete information.

  • Deletion: The right to request the deletion of your personal data under certain conditions.

  • Objection: The right to object to the processing of your personal data for certain purposes.

  • Portability: The right to request that we provide your data in a structured, commonly used, and machine-readable format.

  • Withdrawal of Consent: If we rely on consent to process your personal data, you may withdraw that consent at any time.

To exercise your rights, please contact us at info@islandbiscuits.co.uk. We will respond to your request in accordance with applicable data protection laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated Privacy Policy on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at: